U Sorted Group offers a comprehensive set of services and solutions for Call Center Operations which includes both training and offering a host of inbound calls for US and UK campaigns with high quality considerations.
We have extensive experience of executing telesales, tele-customer support, tele-marketing and offshore recovery services projects coupled with call centre trainings for various clients in public and private sector and internationally.
Our clients can entrust their customers and business to our highly skilled employees, who engage in telephone and call center operations, telecommunications, sales, customer service and marketing efforts to help grow their business.
Acquisition & Consulting
We have extensive experience of executing telesales, tele-customer support, tele-marketing and offshore recovery services projects.
We enable our clients to meet their sales objectives by offering them quality services.
Inbound & Outbound
Courteous, professional, knowledgeable agents with crystal clear voice quality.
Inputting confidential information and talking with customers updating their information.
Unique process to insure results within deadlines, that saves time and resources.
Process orders, forms and applications, identify and escalate priority issues.
Research required information using available resources, route calls to appropriate resource.
We provide representatives to take and process your customers telephone orders.
Professional back office services that combine process improvement and cost reduction.